Applicable as of November 21, 2016

Servpal, Inc. ("Servpal", "we" or "us") provides this Privacy Policy to inform users of our policies and procedures regarding the collection, use and disclosure of personally identifiable information received from users of this website (the "Website") and all other products and services, including mobile applications, owned, controlled or offered by Servpal, and all content offered as a part thereof (the "Services"). This Privacy Policy may be updated from time to time for any reason, at our sole discretion. We will notify you of any material changes to our Privacy Policy by posting the new Privacy Policy on our Website. You are advised to consult this Privacy Policy regularly for any changes. By using or accessing the Website, you are accepting the practices described in this Privacy Policy, and you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us.

If you have any questions or comments about this Privacy Policy or our use of your personally identifiable information, please contact us at info@servpal.com.

Personal Data: We collect personal data from you, the user, when you voluntarily choose to register with Servpal. We use the personal data that we collect in order to provide and improve our services, and as otherwise set forth in this Privacy Policy and in our Terms of Service. Examples of personal data include first name, last name, address, email address, telephone number, birth date, billing and credit card information.

Third Party Personal Data: We also collect personal data from you, the user, about certain third party individuals, including but not limited to your members. We use this personal data that we collect from you in order to provide and improve our services, facilitate communication between you and such third parties, and as otherwise set forth in this Privacy Policy and in our Terms of Service. You warrant to Servpal that any personal data you provide us about any third party individuals was obtained by you with full consent from such third party, and that such third party has not communicated to you that they wish to opt out of receiving communication from Servpal.

Use of Personal Data: Servpal uses the personal data you provide in a manner that is consistent with this Privacy Policy or with any applicable service-specific agreement. If you provide personal data for a certain reason, we may use the personal data in connection with the reason for which it was provided. For instance, we will use the personal data you input during the registration process to administer access to the Website. We may also use the member information you submit to send such members emails or SMS messages when you take action via the Website to input them or at your direction via the Website. We may also contact your members to tell them about products and services that you and other Servpal professionals may offer and to further promote your business and the Service. We will give your members the opportunity to opt out of receiving communications from Servpal. Servpal and its affiliates also use your and your members' personal data and other personally non-identifiable information collected through the Website to help us improve the content and functionality of the Website, to better understand the users of our Website, and to improve our services.

Customer Credit Card Information: Servpal uses a third party to keep a protected copy of your credit card number. This billing data belongs to you and by utilizing the Service, you grant Servpal a license to use this data to bill you for services rendered.

Personally Non-Identifiable Information: We may collect personally non-identifiable information from you at the time of registration, or when you choose to use certain of our services. This information is not, by itself, sufficient to identify or contact you or your members. Examples include demographic data, age, education level, profession, geographic location or gender. Servpal may store such information, or it may be included in databases owned and maintained by Servpal'saffiliates, agents or service providers. This Website may use such information and pool it with other information to track, for example, the total number of visitors to our Website and the domain names of our visitors' Internet service providers. It is important to note that no personal data is available or used in this process.

When you interact with us through the Website, we receive and store certain additional personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Examples include IP addresses, browser types, domain names, and other anonymous statistical data involving your use of the Website and/or our services.

Aggregated Personal Data: In an ongoing effort to better understand our users, we might analyze the personal data that is provided to the Website in aggregate form. This aggregate information does not identify you or your members personally. We may share this aggregate data with our affiliates, agents and business partners. We may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

Cookies: In operating this Website, we may use a technology called "cookies." A cookie is a piece of information that the computer that hosts our Website gives to your computer when you access a website. Our cookies help provide additional functionality to the Website and help us analyze Website usage more accurately.

Sharing Information: We won't share you or you your members' personal information with anyone except for the situations listed below or unless we specifically inform you and give you an opportunity to opt out of our sharing your personal information. We may share your personal information with:

Other Situations. We also may disclose your members' or your information:

Children: The Website and our related services are not intended for children under 13, and we do not knowingly collect information from children under the age of 13. Children aged 13 or older should not submit any personal information without the permission of their parents or guardians. By using the Website and our related services, you are representing that you are at least 18.

Links to Other Web Websites: This Privacy Policy applies only to this Website and not to any third-party sites.

Security: We take precautions to ensure the security of your members' and your personal information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your personal information despite our efforts. You should note that in using the Website and our related services, this information will travel through third party infrastructures which are not under our control. We cannot protect, nor does this Privacy Policy apply to, any information that you transmit to other users of the Website. You should never transmit personal or identifying information to other users.

Opt-Out Policy: If, at any time after registering, you change your mind about receiving information from us or about the use of information volunteered by you, please send us a request specifying your new choice. Please contact us as specified above.

Changes to the Privacy Policy: Although most changes are likely to be minor, Servpal may change its Privacy Policy from time to time, and in Servpal's sole discretion. Servpal encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of the Services after any change in this Privacy Policy will constitute your acceptance of such change.

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